Contact us

We are committed to supporting customers who are experiencing financial difficulty due to the COVID-19 pandemic. Visit our support hub here for everything you need to know.

Need customer service?
0800 166 330 9:00am - 6:00pm (NZST) Monday - Friday

Mortgage adviser support
0800 945 658 9:00am - 6:00pm (NZST) Monday - Friday

Call our loan service line
0800 360 801 9:00am - 6:00pm (NZST) Monday - Friday

Leave your details and we'll be in touch

Whether you are an existing Pepper customer or mortgage adviser, enquire below and we'll get back to you shortly, usually this is within 24-48 hours (Mon-Fri)

First name: Please provide your first name.

Last name: Please provide your last name.

Post code: Please provide your postcode so we can call you in the correct time zone.

Enquiry type: This field is required.

Loan number (if known): This field is required.

Reason for enquiry: This field is required.

Your enquiry: This field is required.

Email address: Please enter your email address.

Phone number: Please provide your phone number.

To protect your privacy we may need to call you to resolve your enquiry.

Personal information is collected, used and disclosed in accordance with Pepper’s Privacy Policy.

Mailing Address

Pepper Money NZ,

PO Box 17506 Greenlane

Contact us

We are committed to supporting customers who are experiencing financial difficulty due to the COVID-19 pandemic. Visit our support hub here for everything you need to know.

Need customer service?

Mortgage adviser support

Call our loan service line

Leave your details and we'll be in touch

Mailing Address